Policy

Privacy Policy for TravGoPV Digital Platform

At TravGoPV , accessible from https://travgo  , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TravGo Platform and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TravGoPV Digital Platform. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information

  • We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

  • Log Files

TravGo Digital Platform follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

TravGoPV Digital Platform does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 

COVID 19

Physical Distancing

Limit vehicle capacity to 50% of posted seated capacity. These limits may be temporarily exceeded in instances where a person with a disability needs an accommodation, where a transit vehicle is required for an emergency situation, or to prevent a risk to life or safety. To create distance between passengers, consider: Blocking off seats or portions of vehicles to allow at least one seat or row between individuals from different households; or Skipping stops when vehicles are at capacity. To create distance between passengers and drivers, consider: Blocking off the first one or two seats immediately behind or beside the driver’s seat; Having passengers board through rear doors, if available; For trip and rideshares, having passengers use only the back seat. Always reminding passengers that physical distancing requirements apply to public transport. Post signs informing customers that they can opt in to Exposure Notifications so they may be alerted more quickly in the event they are exposed to a person who has tested positive for COVID-19.

For Employees and Drivers

Require all employees and drivers to wear masks. Ensure employees maintain physical distance by staying at least 6 feet away from other employees and passengers. Educate employees on how to protect themselves at work and at home and on who is at higher risk of severe illness from COVID-19. Post signs reminding employees to avoid touching their eyes, noses, and mouths and to practice proper sneezing and cough etiquette. Have ample supplies of hand sanitizer for your employees and passengers. Enable drivers and employees to avoid handling money, if possible. Consider wearing disposable gloves if you must collect money from passengers. Use one pair of gloves per customer and throw them away after each use. Prioritize providing appropriate gloves, masks, face shields, and other personal protective equipment to employees to the extent possible. Consider maintaining a record of riders in case there is a COVID-19 exposure and other passengers need to be notified.

Cleaning and Disinfection

The most common way COVID-19 spreads is through respiratory droplets during close contact with someone who already is infected. It also may be possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your mouth, nose, or possibly your eyes. Frequently cleaning and disinfecting surfaces is a best practice for preventing COVID-19 and other respiratory illnesses. Cleaning means removing germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection. Cleaning is typically performed using soap, detergents, cleansers, and water. Disinfecting means using chemicals to kill germs on surfaces. By killing germs on a surface after cleaning, disinfecting can further lower the risk of spreading infection. Disinfecting is typically performed using approved commercial or household disinfecting solutions.